Fully Managed Contact Center Solutions

Powerbase BPO provides quality, efficient and cost-effective business process services for both back- and front-office tasks. We offer our clients an unprecedented quality in delivering customer interactions throughout the different stages of the customer relationship lifecycle. Our versatile approach and bespoke solutions ensure that we meet your company’s needs and accommodate your budget.

Our team is dedicated to help you find exceptional talents through proper resources and connections to meet the specific skillsets that you desire for your business. We specialize in providing a range of offshore staffing services such as Customer Service Representatives, Technical Support Representatives, Data Entry Operators, Virtual Assistants, Graphics Designers, Video Editors.

How You Can Benefit From Us

Hire ONLY Exceptional Talents

All our employees go through a rigorous vetting process that tests their English and comprehension skills to find you the best possible employee. Our network of talents have vast experience and well-paid so you'll expect only great, quality service.

Increased Productivity through Managed Services

Through our monitoring system, you can track employee activities and their engagement to measure efficiency, monitor compliance, increase customer satisfaction and enhancing your employee's performance. We take care of HR, Payroll, IT and actively monitor your staff to ensure that they are working while on shift.

Cost Reduction

With cost being the driving factor for businesses, it's one of the reasons why the BPO industry in the Philippines has grown over the years. We help you save overheads of which you can reinvest back in your business, without compromising quality.

Winning Employee Retention Strategy

Losing key personnel can kill your productivity and can be a drain on your company's staff and financial resources. Our company policies and practices align to the fact that our employees are treated with integrity and respect. Our goal is to enhance and incentivize all aspects of the employee experience through comprehensive benefits packages, investing in their advancement opportunities and career growth, creating a culture of open communication and making it a priority to make them feel appreciated and valued.

Business Growth

We leverage the benefits of low-cost operational expenses to stimulate significant business growth. You can reinvest the savings you made with us to your clients, your core processes and tools to improve your sales and marketing.

Competitive Salary and Benefits Package

We go the extra mile of showing our employees that we are willing to accommodate their lives outside of work, by providing them not only with competitive salaries, but also with comprehensive health insurances, 13th-month pays, ample sick leaves and vacation leaves.

Our Competitive Pricing

Telemarketers

We provide specialized outbound call center agent to increase sales and revenue in your company. Our highly trained agents help sell products and reach out to potential, new and existing clients to achieve your goals.

 

Price : US $ 9 per hour (cheapest rate in the market)

Customer Service Representative

Dedicated agents are assigned to you to ensure that calls are answered by an experienced call center agents which assures that no matter the scope of your answering needs, our highly trained agents are prepared to managed it.

 

Price : US $ 8 per hour (cheapest rate in the market)

Technical Support Representative

Dedicated agents are assigned to you to ensure that all technical calls are answered by a technical support representative which assures that no matter the severity of the technical issues encountered, our highly trained agents are prepared to managed it.

 

Price : US $ 10 per hour (cheapest rate in the market)

How To Start?

1. Inform us your requirements

Place a call thru (+63)9994290382 or send an email to sales@powerbasesolutions.com and inform us your requirements. We will provide you a solution and right proposal back to you within 48 hours. We will definitely spend time with you to fully understand all the details on how things need to work and your expectations are.

2. Interview & Selection

We will hand over list of pre-screened candidates that match your requirements for you to interview. You may use your interview style and test techniques, or we may guide you on the best procedure. You may reject any candidates that don’t meet your needs which is free of charge.

3. Training and Operations

Our Operations Team will contact you for the details on the product and technical training. Furthermore, our Technical Team will ensure that all the agents have access to the tools that they need specially to the phone systems.